Subscription, Cancellation & Refund Policy

Wamikan offers two paid subscription tiers — Pro and Business — each available on a biannual (every 6 months) or annual billing cycle. All prices are in Nigerian Naira (NGN) and are charged upfront at the start of each billing period.

Payments are processed securely via Flutterwave. By subscribing, you authorise Wamikan to charge your selected payment method at the start of each billing period.

All subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You will receive an email reminder before your subscription renews.

You may cancel your subscription at any time from the Billing page in your Wamikan dashboard. Cancellation takes effect at the end of your current billing period — you will retain access to your paid features until that date. We do not prorate or charge for partial periods.

We offer a 7-day refund window from the date of your initial subscription payment or renewal. If you are not satisfied within the first 7 days of a billing period, contact us at billing@wamikan.com and we will process a full refund to your original payment method within 5–10 business days.

After the 7-day window, payments are non-refundable. We do not offer partial refunds for unused time within a billing period.

For payments made via bank transfer (Dedicated Virtual Account), refunds for confirmed payments follow the same 7-day policy. If the transfer window expires before payment is received, no charge is incurred and no refund is necessary.

If you downgrade from a paid plan to the Free tier, your paid features will remain active until the end of your current billing period. After that, your account will revert to Free tier limits, including a maximum of 2 saved locations and 30-day link expiry on new links.

If you upgrade from Pro to Business mid-cycle, the difference will be charged immediately on a prorated basis for the remaining period.

For any billing-related questions, contact us at billing@wamikan.com.